14 Key Findings On How The Global Fortune 100 Are Using Social Media

Following in the footsteps of consumers, large international companies are now becoming active participants in social media. The recent Burson-Marsteller (a BuzzNumbers partner agency) study found that

1. 79 percent of the largest 100 companies in the Fortune Global 500 index are using at least one of the most popular social media platforms: Twitter, Facebook, YouTube or corporate blogs
2. Twitter is the social media platform of choice among the Fortune Global 100
3. 65 percent of the largest 100 international companies have active accounts on Twitter
4. 54 percent have a Facebook fan page
5. 50 percent have a YouTube channel
6. One-third (33 percent) have corporate blogs.
7. Only 20 percent of the major international companies are utilizing all four platforms to engage with stakeholders.
8. Companies based in the United States and Europe are more likely to use Twitter or Facebook than they were to have corporate blogs
9. Companies from Asia-Pacific were more likely to utilize corporate blogs than other forms of social media.
10. Asian companies will use Twitter or Facebook to communicate with Western audiences (for example, Toshiba).
11. Companies are getting more comfortable using social media as they are interacting and engaging more and not just broadcasting corporate messages
12. Companies using Twitter are following an average of 731 people each
13. 38 percent of companies are responding to people’s tweets (for example, Vodafone UK)Social Media Top Global Fortune 100
14. Thirty-two percent have also “re-tweeted” or reposted user comments during the last week (like Verizon Careers).

To help companies navigate the social media landscape, Burson-Marsteller has developed anEvidence-Based Tool called the “Social Media Check-up” which looks at how a company’s social media presence is impacting their overall online health and reputation. for the PDF report.